Welcome to IONVAPE webshop! By accessing and using our website, you agree to comply with the following Terms and Conditions. Please read them carefully before making any purchase. If you do not agree to these terms, you should not use our website.

1. General Information

• Company Name:
• Address:
• Email: [email protected]
• Phone:

These Terms and Conditions govern your use of our website and the products or services offered by IONVAPE. By using this website, you agree to these terms.

2. Eligibility

You must be at least 18 years old to make a purchase on our website. By placing an order, you confirm that you meet this requirement.

3. Products

We strive to display our products as accurately as possible, including colors, images, descriptions, and prices. However, we cannot guarantee that your device’s display will accurately reflect the actual product. Product availability may change without notice, and we reserve the right to discontinue any product at any time.

4. Orders and Payment

a. Order Acceptance

Once you place an order, you will receive an email confirmation. This email is a confirmation that we have received your order, but it does not constitute acceptance. We reserve the right to cancel or refuse any order for any reason, such as product unavailability, suspected fraud, or pricing errors. In such cases, we will notify you and issue a refund if payment has already been processed.

b. Payment Methods

We accept the following payment methods:

• PayPal
• Cash on Delivery (COD) (with an additional €2 fee for all orders)

All payments are processed securely through trusted third-party payment providers. We do not store any payment information on our servers.

c. Pricing

All prices on our website are listed in Euros (€) and include applicable taxes, such as VAT. Shipping costs are not included in the product prices and will be calculated at checkout. We reserve the right to change prices at any time without notice.

5. Shipping and Delivery

a. Shipping Destinations

We ship to countries within the European Union, except for Switzerland, Hungary, and Slovakia. For more details on shipping fees and delivery times, please refer to our Shipping Information page.

b. Free Shipping

We offer free shipping for orders of €130 or more. Orders below this amount will incur shipping charges based on the destination country.

c. Delivery Times

Delivery times vary by location. While we aim to deliver orders within 2-5 business days, delays may occur due to factors outside of our control, such as shipping company delays or customs clearance.

d. Cash on Delivery (COD)

Cash on Delivery is available for all eligible countries with an additional fee of €2, regardless of the order amount.

6. Returns and Refunds

a. Return Policy

If you are not satisfied with your purchase, you may return the item within 14 days of receiving it for a refund or exchange. The item must be in its original condition, unused, and in the original packaging. Customers are responsible for return shipping costs unless the product is defective or incorrect.

b. Refunds

Refunds will be processed within 14 days of receiving the returned item. The refund will be credited to the original payment method used. Shipping fees are non-refundable unless the return is due to an error on our part.

7. Warranties and Liability

a. Product Warranties

We guarantee that our products will be free from defects in materials and workmanship. If you receive a defective product, please contact us within 14 days of receiving your order for a replacement or refund.

b. Limitation of Liability

[Webshop Name] is not liable for any indirect, incidental, or consequential damages arising from the use of our products or the inability to use our website. Our total liability for any claim related to our products or services is limited to the purchase price paid by the customer.

8. Intellectual Property

All content on our website, including text, images, logos, and product descriptions, is the intellectual property of [Webshop Name] and is protected by copyright laws. You may not use, reproduce, or distribute any content without our written permission.

9. User Accounts

a. Account Registration

To place an order, you may be required to create an account. You agree to provide accurate and up-to-date information and to keep your account details secure. You are responsible for all activities that occur under your account.

b. Account Termination

We reserve the right to terminate accounts at our discretion, including but not limited to cases of fraud, abuse, or violation of these Terms and Conditions.

10. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Country of Jurisdiction]. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in [Location].

12. Changes to the Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and your continued use of our website after the changes have been made constitutes your acceptance of the updated terms.

13. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

• Email: [email protected]
• Phone:
• Address: